Frequently Asked Questions
For Guests
How do I book a property?
Simply browse our listings, choose your desired property, and click “Check Availability” to begin the direct booking process.
Are there any booking fees?
No — when you book directly through our website, you avoid third-party platform fees and get our best available rate.
What’s included in the rental?
All of our properties are fully furnished and include linens, Wi-Fi, kitchen essentials, and more. Each listing details its specific amenities.
Can I stay for an extended period?
Yes! We offer medium-term rentals perfect for relocations, remote work, and extended vacations. Just filter by stay length when browsing.
What is your cancellation policy?
Our cancellation terms vary based on the length of your stay:
Short-Term Vacation Stays (Under 28 Nights)
You will receive a full refund if your reservation is canceled at least 5 days before your scheduled check-in date.
Extended Stays (28+ Nights)
Because longer reservations require advance planning and often reserve the home for an extended period, the following notice requirements apply:
30+ Days Before Check-In: Eligible for a full refund.
Less Than 30 Days Before Check-In: The first 30 nights of the reservation are non-refundable.
After Check-In / Early Departure: A 30-day notice is required to end a stay early. Without proper notice, charges will apply for the next 30 days (or the remainder of the reservation if shorter).
For Property Owners
What services do you provide for owners?
We offer full-service property management including listing optimization, guest communication, cleaning, and revenue strategy.
Do I have to sign a long-term contract?
We offer flexible agreements based on your goals and preferences. Contact us to learn more about our approach.
How do you market my property?
We promote your listing with professional photography, compelling descriptions, and placement on both direct and strategic third-party platforms.
Can I still use my property when I want?
Absolutely. We work with owners to set custom availability and blackout dates so you retain access when needed.
How do I get started?
Reach out through our contact form and our team will schedule a consultation to discuss your goals and property fit.